What to do if the cloud storage is insufficient?

When you receive a notification that your cloud storage is running low, you can take the following actions:

1. Clear Existing Space

• Delete unused files from your current knowledge base
• Check for and remove duplicate uploaded documents
• Clean out outdated or invalid knowledge base contents

2. Upgrade Membership Plan

• Subscribe to a higher membership tier for more cloud storage space

Tinychat provides each user with cloud storage for their knowledge base, which is used to store and manage uploaded documents and knowledge resources. This article will introduce how to effectively manage your cloud space, optimize storage usage, and utilize related advanced features.

Cloud Storage Basics

What is Knowledge Base Cloud Storage

Knowledge base cloud storage is a dedicated storage area provided by Tinychat for users:

• Used to store all documents uploaded to the knowledge base
• Supports various file formats and structured data
• Provides secure encryption and backup mechanisms
• Accessible online at any time

Storage Quota

Tinychat offers each free user 10MB of knowledge base cloud storage. Different paid subscription plans provide 20MB to 2GB of cloud storage.

Cloud Storage Management

Check Usage

Understand your current cloud storage usage:

1. Go to the "Files" management page
2. View the "Knowledge Base Usage" indicator at the bottom left

Storage Optimization

Ways to optimize cloud storage usage:

1. File Compression:

   • Compress PDF and image files
   • Convert files to more space-efficient formats

2. Content Organization:

   • Delete duplicate or outdated documents
   • Merge small files with similar content

3. Selective Upload:

   • Only upload necessary parts of documents
   • Remove unnecessary images and attachments

Expanding Storage

If more space is needed: consider upgrading your membership plan

Cloud Sync Function

Multi-Device Sync

Access your knowledge base across devices:

1. Log in to your Tinychat account on any device
2. All knowledge bases and documents sync automatically
3. Supported devices include:
   • Desktop (Windows, Mac)
   • Mobile devices (iOS, Android, Pad)
   • Web browsers

Data Security

Encryption Protection

Cloud storage data security measures:

• Data transmission uses TLS/SSL encryption
• Storage utilizes AES-256 encryption
• Optional end-to-end encryption can be enabled

By effectively managing your knowledge base cloud storage, you can take full advantage of Tinychat's storage resources, ensure the secure storage and availability of important documents, empower your AI with a rich knowledge foundation, and receive more accurate intelligent assistant services.