Tinychat provides every user with a cloud space for their knowledge base, dedicated to storing and managing uploaded documents and knowledge bases. This article will explain how to effectively manage your cloud space, optimize storage usage, and explore advanced features.

Cloud Space Basics

What Is Knowledge Base Cloud Space

The knowledge base cloud space is a dedicated storage area provided by Tinychat for users:

For storing all documents uploaded to your knowledge base
Supports a variety of file formats and structured data
Offers secure encryption and backup mechanisms
Accessible anytime through the internet

Storage Quotas

Tinychat provides each free user with 10MB of knowledge base cloud space, while different paid plans offer more—from 20MB up to 2GB of cloud storage space.

Cloud Space Management

Viewing Usage

To understand your current cloud space status:

Go to the "Files" management page
Check the bottom left for “Knowledge Base Usage”

Optimizing Space

Ways to optimize your cloud space usage:

File Compression:
- Compress PDF and image files
- Convert files to more space-efficient formats
Content Organization:
- Delete duplicate or outdated documents
- Merge small files with similar content
Selective Uploading:
- Only upload necessary parts of documents
- Remove unnecessary images and attachments

Expanding Your Space

If you need more storage: upgrade your membership plan

Cloud Sync Feature

Multi-device Sync

Access your knowledge base across multiple devices:

Log into your Tinychat account on any device
All knowledge bases and documents will sync automatically
Supported devices include:
- Computers (Windows, Mac)
- Mobile devices (iOS, Android, Pad)
- Web browsers

Data Security

Encryption Protection

Cloud space data security measures:

TLS/SSL encryption during data transmission
AES-256 encryption during storage
Optional end-to-end encryption

By effectively managing your knowledge base cloud space, you can make the most of Tinychat’s storage resources, ensure your important documents are securely stored and always accessible, and provide a rich knowledge foundation for more accurate intelligent assistant services.